User-Centric Design & Questionnaire

Today, we learned about User-Centric Design, the process of designing products where users are involved. User-Centric Design focuses on usability goals, user characteristics, environments, tasks and workflow. Usability Goals are:

• Effective to use
• Efficient to use
• Safe to use
• Have good utility
• Easy to learn
• Easy to remember how to use

User characteristics are:

• Gender
• Age
• Disabilities
• Left/Right Handedness
• Height
• etc.

Workflow is the stages involved in order to complete a task/process.

The benefits of User-Centric Design are easy-to-use products, decreased expenses, increased market share and satisfied customers. We also learned about stakeholders. Stakeholders are the people or organisations who are involved, directly or indirectly, with the product.